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Subtitles

Subtitles don't show up or aren't what you expected.

  1. 1Check whether that specific content has subtitles available.
  2. 2Turn subtitles on or off in the player's menu.
  3. 3If there's more than one subtitle track, try switching.
  4. 4If there's no subtitle option at all, it may not be available for that specific content.

Still need help?

If the steps above don't solve it, contact support with these details: it helps us respond faster.

  • Device and exact model
  • App or player used
  • Description of the problem
  • Error message, if any
  • A screenshot, if possible