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1 simultaneous connection limit

Each ASTERON subscription allows only one active connection at a time.

  1. 1Each ASTERON subscription allows only 1 simultaneous connection.
  2. 2If you try to use two devices at once, one of them won't be able to connect.
  3. 3End the session or playback on one device before starting on another.
  4. 4To use more than one device at the same time, you need more than one subscription.

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If the steps above don't solve it, contact support with these details: it helps us respond faster.

  • Device and exact model
  • App or player used
  • Description of the problem
  • Error message, if any
  • A screenshot, if possible