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EPG missing or incomplete

The programme guide doesn't show up or is incomplete.

  1. 1Check whether your app or device supports EPG: not every combination offers a full guide.
  2. 2Check that the EPG option is enabled in the app's settings.
  3. 3Refresh the data in the app.
  4. 4If it stays missing or incomplete, contact support.

Still need help?

If the steps above don't solve it, contact support with these details: it helps us respond faster.

  • Device and exact model
  • App or player used
  • Description of the problem
  • Error message, if any
  • A screenshot, if possible