Switching devices

You started using a different device and something doesn't add up.

1. 1Check you entered exactly the same access details on the new device.
2. 2Remember to end the session or playback on the previous device: each subscription allows only 1 simultaneous connection.
3. 3If the previous device is still connected, it may be using the only available connection.
4. 4If it still doesn't work, contact support.