Playlist or content won't load

The channel or content list appears empty or won't update.

1. 1Use the refresh/update option inside the app.
2. 2Check your internet connection.
3. 3Close and reopen the app.
4. 4Try other content to see if it affects everything or just part of it.
5. 5If only one channel or item fails, see “Just one channel or item has a problem”.
6. 6If it persists generally, contact support.